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Writer's pictureSandy Sanbar

AI Tools and Applications Used in Healthcare

 

1.     Symptom Checkers Available Online mostly free.

 

  • Symptom Checkers at Home for Diagnosis and Course of Action: Systematic reviews suggest that symptom checkers can be a useful tool for individuals to get a preliminary idea about their symptoms and potential conditions. They may provide guidance on when to seek medical attention. 

  • Symptom Checkers in the Emergency Room (ER): In the ER, symptom checkers may assist in triaging patients based on the severity of their symptoms, potentially improving efficiency in the emergency setting.

  • Symptom Checkers in Doctors' Offices: In doctors' offices, these tools can aid in patient education and facilitate discussions between patients and healthcare providers by providing additional information.

  • Symptom Checkers in Hospitals: In hospital settings, symptom checkers could be used to support clinical decision-making, especially in cases where immediate consultation with specialists may not be feasible.

  • Comparison with Doctors in Diagnosis and Treatment: While symptom checkers can offer valuable insights, they are not a replacement for professional medical advice. Doctors bring clinical expertise, empathy, and the ability to consider various factors that machines may not, making them crucial in accurate diagnosis, treatment, and follow-up care.

 

2. Clinical Decision-Making with Generative AI:

 

Real-Time Recommendations: Generative AI assists clinicians by providing real-time recommendations based on patient data, clinical guidelines, and best practices. This improves diagnostic accuracy, reduces errors, and enhances patient outcomes.


ChatGPT in Medicine: In 2023, researchers assessed ChatGPT’s utility across clinical scenarios. ChatGPT demonstrated 72% accuracy in overall clinical decision-making, including differential diagnoses, diagnostic testing, and care management. It performed consistently across various care settings, with no gender bias.


2. Streamlining Clinical Operations:

  • Automating Administrative Tasks: Generative AI streamlines clinical operations by automating tasks such as generating discharge summaries, care coordination notes, and clinical orders. This reduces the administrative burden and minimizes human error.

  • DAX Copilot: UNC Health implemented DAX Copilot, a generative AI-powered tool, to automate clinical notetaking during patient exams. The pilot study showed significant benefits, including a 50% reduction in documentation time and a 70% decrease in cognitive burden for clinicians.

3. Personalized Patient Care and Digital Twins:

  • Digital Twin LLMs: These virtual patient models link real patients to their digital counterparts. By aggregating diverse data sources (clinical notes, genetic information, lifestyle factors), digital twins provide a comprehensive view of patient health. They enable highly personalized treatments and optimize therapy choices.

  • Healthinov Digital Twin: Using generative AI models, Healthinov’s Digital Twin combines and analyzes clinical data, creating a holistic patient health profile.

 

4. Enhancing Revenue Cycle Management (RCM):

  • Cost Savings Potential: The Potential Impact of Artificial Intelligence on Healthcare Spending study estimates that broader AI adoption could lead to 5% to 10% savings in US healthcare spending—equivalent to $200 billion to $360 billion annually (in 2019 dollars). These savings extend beyond revenue cycle management (RCM) to non-clinical operations like documentation, claims, billing, and scheduling.


  • Quality and Access Benefits: These AI-enabled use cases, achievable within the next five years, promise not only financial gains but also improved healthcare quality, increased access, better patient experiences, and greater clinician satisfaction.

  • AI in RCM: By the end of 2023, nearly all healthcare leaders expect to incorporate AI into RCM. Existing AI implementations span the entire revenue cycle, from medical coding to payer payments and cash flow management. Key areas for automation include eligibility verification, patient payment estimation, prior authorization, payment timing estimation, and denials management.

  • Precision and Compliance: Gen AI-powered systems analyze vast data sets with unparalleled precision, minimizing coding errors and ensuring accurate billing.  Automation detects potential discrepancies, improving compliance with regulatory standards and reducing claim denials and reimbursement delays.

  • Patient Financial Guidance: Gen-AI tools assess patient financial data, predict payment issues, and offer personalized guidance, enhancing patient satisfaction and reducing payment defaults.

5. Accelerating Drug Development with GenAI:

  • New Drug Candidates: GenAI plays a pivotal role in pharmaceutical drug development. These AI models, trained on curated datasets of existing drug molecules and biological information, learn underlying patterns and relationships. They expedite the process of bringing safe and effective therapies to market.

  • McKinsey’s Projection: In 2024, the McKinsey Global Institute (MGI) estimated that AI technology could generate $60 billion to $110 billion annually for the pharmaceutical sector. Pharma companies leverage AI for disease understanding, with tools like AlphaFold2 making significant strides in protein structure prediction.

6. Preparing for Integration:

  • Technical Readiness and Governance: Integrating Generative AI and LLMs into healthcare requires meticulous preparation. Technical readiness, robust governance frameworks, and risk management are essential.

  • Physician Training: Doctors need training in data management, privacy considerations, regulatory compliance, and ethical AI use.

  • IT Infrastructure: Upgrading IT infrastructure to handle the computational demands of LLMs is crucial for successful integration.


In summary, AI is reshaping healthcare, from symptom checkers and clinical decision support to administrative efficiency and personalized medicine. AI’s impact on healthcare extends beyond cost savings - it transforms revenue cycle management, accelerates drug discovery, and demands thoughtful preparation for seamless integration.


Below are sundry AI applications in healthcare.


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